Privacy Policy

1 Information We Collect

1.1 — Account Registration Data. When you register an account on 7111bd, we collect your full legal name, date of birth, email address, Bangladeshi mobile phone number, and your chosen username. This information is required to create and maintain a secure player account and to verify that you meet the minimum age requirement of 21 years.

1.2 — Identity Verification Data. To comply with our responsible gaming and anti-money-laundering obligations, we may request copies of government-issued identity documents such as your National Identity Card (NID), passport, or driving licence, together with proof of address. These documents are handled with the highest level of care and are used solely for the purpose of identity verification.

1.3 — Financial Data. We collect transactional data related to your deposits and withdrawals, including the payment method used (bKash, Nagad, Rocket, Upay, cryptocurrency wallet address), transaction amounts, and timestamps. We do not store full payment credentials such as bKash PINs or cryptocurrency private keys.

1.4 — Device and Technical Data. We automatically collect certain technical information when you access the Platform, including your IP address, browser type and version, operating system, device identifiers, session timestamps, and referring URLs. This data is used for security monitoring, fraud detection, and platform optimisation.

1.5 — Behavioural and Gaming Data. We collect data on how you use the Platform, including the games you play, bet amounts, win/loss history, session duration, and in-platform navigation patterns. This data is used to personalise your experience, power our responsible gaming tools, and improve platform features.

1.6 — Communications Data. If you contact our support team, we retain records of those communications, including emails, chat transcripts, and submitted support tickets, for quality assurance and dispute resolution purposes.

2 How We Use Your Information

We process your personal data for the following purposes:

• Account management: Creating, maintaining, and securing your player account; processing login authentication; communicating account-related notices.
• Payment processing: Facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported cryptocurrency channels; detecting and preventing fraudulent transactions.
• Identity verification: Confirming your age (21+), identity, and eligibility to use the Platform in accordance with our responsible gaming policy.
• Responsible gaming: Monitoring gaming patterns to identify signs of problem gambling; enforcing self-exclusion and deposit limits as requested by you.
• Legal compliance: Fulfilling our obligations under applicable anti-money-laundering, counter-terrorism financing, and data protection regulations.
• Platform improvement: Analysing usage patterns to improve game selection, site performance, and user experience.
• Marketing communications: Sending promotional offers, bonus notifications, and platform updates to players who have opted in to receive such communications. You may unsubscribe at any time.
• Dispute resolution: Investigating and resolving complaints, disputed transactions, and account irregularities.

3 Legal Basis for Processing

3.1 — Contractual necessity: The majority of data we collect is processed because it is necessary to perform our contract with you — specifically, to provide the gaming and betting services described in our Terms & Conditions. Without this data, we cannot operate your account or process financial transactions.

3.2 — Legal obligation: Certain processing activities — particularly identity verification and transaction monitoring — are carried out because they are required by applicable law, including anti-money-laundering regulations.

3.3 — Legitimate interests: We process technical and behavioural data on the basis of our legitimate interest in maintaining platform security, preventing fraud, and improving our services, provided that such interests are not overridden by your rights and freedoms.

3.4 — Consent: Where we send you optional marketing communications or use non-essential cookies, we rely on your consent as the legal basis. You may withdraw consent at any time by contacting [email protected] or adjusting your browser's cookie settings.

4 Sharing Your Information

4.1 — 7111bd does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We share your data only in the limited circumstances described below.

4.2 — Payment service providers. We share necessary transactional data with bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and cryptocurrency processing partners to facilitate deposits and withdrawals. These providers are contractually bound to handle your data securely and only for the purpose of payment processing.

4.3 — Game content providers. When you play games powered by Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, or Spribe, limited session and wagering data is passed to these providers to deliver game functionality. These providers operate under strict data processing agreements.

4.4 — Identity verification partners. If we use a third-party KYC (Know Your Customer) service to verify your identity documents, your submitted documents may be shared with that provider solely for verification purposes.

4.5 — Legal and regulatory authorities. We may disclose your personal data to law enforcement agencies, regulators, or courts where we are required to do so by law, or where disclosure is necessary to protect the rights, property, or safety of 7111bd, our players, or the public.

4.6 — Business transfers. In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer in advance where required by applicable law.

5 Data Retention

5.1 — We retain your personal data for as long as your account is active and for a minimum period of five years following account closure. This retention period is required to satisfy our legal obligations under anti-money-laundering regulations and to enable us to resolve any post-closure disputes.

5.2 — Transaction records, including all deposit and withdrawal histories, are retained for a minimum of seven years to comply with financial record-keeping requirements.

5.3 — Communications data (support tickets, emails, chat records) is retained for three years from the date of the communication, after which it is securely deleted unless it is relevant to an ongoing dispute or legal proceeding.

5.4 — Technical and analytical data (IP logs, session records) is retained for up to 12 months and is then anonymised or deleted.

5.5 — Where you have requested self-exclusion from the Platform, we retain a record of your self-exclusion status indefinitely to ensure that we do not inadvertently re-activate your account.

6 Cookies and Tracking Technologies

6.1 — The 7111bd Platform uses cookies and similar tracking technologies to operate certain features, maintain session security, and gather analytical data. The types of cookies we use are described below.

6.2 — We do not use advertising cookies, cross-site tracking cookies, or any technology designed to build a marketing profile of you across third-party websites.

6.3 — You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling essential cookies may prevent you from logging into your account or accessing certain Platform features.

7 Data Security

7.1 — 7111bd implements industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include:

• Transport Layer Security (TLS/SSL) encryption for all data transmitted between your device and our servers
• Encryption of sensitive data fields at rest using AES-256 standard encryption
• Role-based access controls restricting internal data access to authorised personnel only
• Regular security audits and penetration testing of our platform infrastructure
• Two-factor authentication (2FA) available to all players for account protection
• Continuous monitoring for suspicious login attempts, unusual transaction patterns, and potential fraud signals

7.2 — While we take all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials. If you suspect that your account has been compromised, contact us immediately at [email protected].

8 International Data Transfers

8.1 — Some of our third-party service providers — including game content providers and payment processing partners — may process your data outside Bangladesh. Where such international transfers occur, we take steps to ensure that adequate protections are in place, including the use of standard contractual clauses and data processing agreements that require the recipient to apply security standards equivalent to those described in this Policy.

8.2 — By using the 7111bd Platform, you acknowledge that your data may be transferred to and processed in countries outside Bangladesh for the purposes described in this Policy.

9 Children's Privacy

The 7111bd Platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. If we become aware that a player has provided false age information during registration and is under 21, we will immediately suspend the account, void any associated bets, and securely delete all data associated with that account. If you believe a minor has accessed the Platform, please contact [email protected] immediately.

10 Your Data Rights

Subject to applicable law, you have the following rights with respect to the personal data we hold about you:

To exercise any of these rights, contact our support team at [email protected] with the subject line "Data Rights Request". We will respond within 14 business days of receiving your request. Note that certain rights may be limited where we have a legal obligation to retain your data, particularly in relation to anti-money-laundering regulations.

11 Marketing Communications

11.1 — With your consent, we may send you promotional emails, SMS notifications, and in-platform messages about bonuses, new games, seasonal offers (such as Eid specials, IPL promotions, BPL season offers, and Pohela Boishakh campaigns), and platform updates.

11.2 — You may opt out of marketing communications at any time by clicking the "Unsubscribe" link in any promotional email, by adjusting your notification settings within your account dashboard, or by contacting [email protected]. Opting out of marketing communications will not affect essential account-related notifications, which are necessary for the operation of your account.

11.3 — We do not engage in unsolicited bulk messaging (spam). If you receive a communication purportedly from 7111bd that you did not opt in to, please report it to [email protected] so we can investigate.

12 Changes to This Privacy Policy

7111bd reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or Platform features. When we make material changes, we will update the "Last Updated" date at the top of this Policy and, where appropriate, notify registered players via email or in-platform notification. Your continued use of the Platform following any update constitutes acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how we protect your data.